24 Hour GP Telephone Advice Line

Our specialist 24 Hour GP Telephone Advice Line is available to all members from the day you join and allows you to speak with a practising GP in confidence, at a time which is most convenient for you.

Key benefits:

You can talk to practising GPs about any medical concerns or issues, for example:

An ache or pain that won't go away
Explanations of diagnosis or treatment you may have been prescribed
Possible after-effects of surgery
Side-effects of any medication you are taking
Vaccinations you may need when you are travelling abroad
Health precautions relevant to your own personal medical history
Unlimited access to this service 24 hours a day 7 days a week - wherever you are in the world and we'll ring you back, even if you are abroad!
Every telephone consultation is confidential and your details will not be passed on to anyone without your prior consent
The 24 Hour GP Telephone Advice Line is designed to give you help and advice when you need it most but in an emergency situation, you should still contact your own NHS GP or the emergency services so as not to delay treatment.

Further information

Callers from outside the UK should call (+44 845 050 5247). Please have your membership number to hand, to arrange for a GP to call you back within 15 minutes of a time slot chosen by you. Service provided for Benenden Healthcare by Medical Solutions UK Ltd.

We hope you will take a few seconds to participate in our current poll. Please vote below:

*Calls may be recorded. Calls cost a maximum of 4p per minute for BT customers. The price of calls from non-BT lines will vary.

Benenden Healthcare membership is initially only available for current or former employees of the Post Office, Civil Service, BT, registered charities, public sector bodies and other approved organisations whose aims and objectives are deemed compatible with those of the Society. Some services have a six month qualifying period.

The Benenden Healthcare Society Limited is an incorporated friendly society, registered under the Friendly Societies Act 1992, registered number 480F. The Society’s contractual business (the provision of tuberculosis benefit) is authorised by the FSA. The remainder of the Society’s business is undertaken on a discretionary basis. The Society is subject to FSA requirement for prudential management. Registered Office: The Benenden Healthcare Society Limited, Holgate Park Drive, York, YO26 4GG.

© 2009 Benenden Healthcare