What's Not Covered?

As much as we’d like to be able to provide every imaginable kind of healthcare service for our members, in practical terms we just can’t - especially if we want to keep our membership costs at an affordable level.

And while we’re always working to improve and extend our services, we regret that at present we are unable to:

Pay for diagnostic consultations with consultants who do not have an NHS post and are not registered with a royal college such as the Royal College of Surgeons or Physicians
Pay the cost of appointments with specialists such as podiatrists, radiologists, dentists, opticians or complementary therapists
Provide IVF treatment
Provide treatment for mental health problems
Provide cosmetic, breast, plastic, sterilisation, nerve, dental or maxillofacial surgery, or surgery for transplants
Provide surgery for arterial, cardiac, neurological or complex orthopaedic problems
Provide consultations, tests and treatment outside of the UK
Provide financial assistance for cancer care services which are delivered by non-UK, non-VAT registered organisations

Services may vary according to the needs of the member, the resources available or over time.

The Society's contractual business (the provision of tuberculosis benefit) is authorised by the FSA. The remainder of the Society's business is undertaken on a discretionary basis. The Society is subject to FSA requirement for prudential management.

High levels of customer satisfaction.

Find out why Benenden Healthcare is one of the very few organisations in the UK whose regular Customer Satisfaction Surveys’ show astonishingly high results. See our latest satisfaction results

Charitable assistance for members and non members.

Find out how Benenden Healthcare can help people who are in financial difficulty due to sickness, a disability or any other medical condition.

We hope you will take a few seconds to participate in our current poll. Please vote below:

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Benenden Healthcare membership is initially only available for current or former employees of the Post Office, Civil Service, BT, registered charities, public sector bodies and other approved organisations whose aims and objectives are deemed compatible with those of the Society. Some services have a six month qualifying period.

The Benenden Healthcare Society Limited is an incorporated friendly society, registered under the Friendly Societies Act 1992, registered number 480F. The Society’s contractual business (the provision of tuberculosis benefit) is authorised by the FSA. The remainder of the Society’s business is undertaken on a discretionary basis. The Society is subject to FSA requirement for prudential management. Registered Office: The Benenden Healthcare Society Limited, Holgate Park Drive, York, YO26 4GG.

© 2009 Benenden Healthcare